Verification & KYC

Identity checks, what they unlock, and why we ask.

• Do I need to verify my identity to use VERGR?
• Do I need to be verified to withdraw Gems?
• What is KYC and why does VERGR ask for it?
• How do I complete identity verification?
• What documents do I need for verification?
• What are the verification levels and what does each unlock?
• How long does verification take?
• My verification was rejected, what do I do?
• Is my ID and selfie data safe?
• Why can I not withdraw until I am verified?