I am not receiving the verification code, what do I do?
Email codes: check spam and promotions folders, wait a minute or two, then use resend. Phone codes: confirm the number is typed correctly with the right country code, and that your phone has signal. Codes expire quickly, so use the newest one if several arrive.
Email verification
- Check spam, junk, and (in Gmail) the Promotions tab: automated emails land there constantly.
- Search your inbox for "VERGR" in case it was filed somewhere unexpected.
- Wait a couple of minutes: delivery is usually instant but can lag.
- Use the resend option on the verification screen. If several codes arrive, only the newest is valid.
- Still nothing? Check the email address shown on the screen for typos: a code sent to a mistyped address will never arrive.
Phone (SMS) verification
- Confirm the number and country code are right on the entry screen.
- Make sure the phone has signal and SMS is not blocked (some carriers filter shortcode messages).
- Wait, then resend. Repeated rapid resends can trigger a cooldown, so give each attempt a minute.
- If your number recently changed carriers, SMS routing can misbehave for a while: retrying later genuinely helps.
Codes are time-limited. If you found an old code in spam an hour later, it will not work, resend a fresh one.