How do I appeal a ban or a moderation decision?
Tap Appeal on the notice about the decision (a hidden post, a mute, a ban or an ended stream), explain what happened in your own words, and send it. Someone who didn't make the first decision looks at it.
- Open the notice about the decision and tap Appeal.
- In What happened, in your own words?, explain what really happened. A couple of real sentences, not just "this is wrong".
- Tap Send appeal.
- Stick to facts: what happened, when, and why the decision got it wrong.
- Give context the moderator couldn't see, like a joke between friends or an account someone else got into.
- If you broke a rule but the punishment feels too harsh, say exactly that.
- You can have one appeal open per decision.
Locked out completely? Email support@vergr.app from the email address on your account.