My upload keeps failing, what do I do?
Check the file size against your plan first: 200 MB on Free, 1 GB on Lite, 5 GB on Pro. If the size is fine, it's almost always the connection, so try again on stronger Wi-Fi.
- Check the size. Phone videos easily go over 200 MB, so on Free this is the first thing to check. Trimming the video helps.
- Switch to Wi-Fi or move closer to the router, and try again.
- Try once more after reopening the app or reloading the page.
Phone app
In the phone app, posts upload in the background. A bar shows the progress, and Retry appears if it fails.
Desktop app, Website
Keep the page open until the upload finishes.