My payment failed, what do I do?

A failed payment usually means no money was taken. Check, then try again. Most failures are a bank being careful, so approving the payment in your banking app or using another method usually fixes it.

1. Check whether you were charged: look at your bank app, or your Google Play order history if you paid through Google Play.
2. If nothing was taken, try again.
3. If it keeps failing, open your banking app and approve the payment, or ask your bank to allow it.
4. Try another way to pay if the payment screen offers one.
5. If you were charged but got no coins, contact support.

Please don't ask your bank to reverse a payment that simply failed. Contact support first. It's faster, and a reversal can lock your account.