My camera or microphone is not working, what do I do?

It's almost always permissions. Allow the camera and microphone for Vergr, then make sure no other app is using the camera.

Phone app

  1. Open your phone's Settings, then Apps, then Vergr, then Permissions.
  2. Allow Camera and Microphone.
  3. Close Vergr fully and open it again.

Desktop app, Website

  1. Click the icon to the left of the address bar (a padlock or camera).
  2. Set Camera and Microphone to Allow.
  3. Reload the page.

In the desktop app, check your computer's privacy settings allow apps to use the camera and microphone.

  • Close video-call apps and other tabs that might be using the camera.
  • Using a headset or webcam? Make sure it's the one selected.