How do message requests work?

A message from someone you have no connection with arrives as a request instead of in your chats. Accept it to reply, or ignore, block or report it.

Phone app

  1. Tap Chat in the bar at the bottom.
  2. Tap Message requests at the top of your chat list.
  3. Open a request to read it. They won't know you've read it.
  4. Tap Accept, Ignore, Block or Report.

Desktop app, Website

  1. Click Messages in the menu on the left.
  2. Open Requests.
  3. Accept, ignore or report each one.

Nobody is told when you ignore a request. Choose who can message you in Settings, then Privacy.